Our website address is: http://www.shorelinesurveys.com.
Shoreline Surveys guarantee our commitment to respecting and protecting your online privacy. This includes your need and your right to know what we do with the personal information you share with us. It also guides our company’s policies regarding the management of this data, including how the information is collected, processed, and for what purposes.
The collection of information on our website
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We do not use this technology to get any personal data against your knowledge or free will (i.e., automatically recording e-mail addresses of visitors). Nor do we use it for any purpose than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.
We use the information we collect about you in accordance with the General Data Protection Regulation 2018.
Shoreline Surveys may send “cookies” to your computer. Cookies are fragments of data sent through the web server and stored in your hard drive. Cookies can’t not read the files stored in your computer, nor can they gather information. The purpose of cookies is just to monitor the traffic on the site, so we know which pages you have visited or customized, making it easier for you to download the information the next time you look at our pages.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How do we collect information about you?
- We prefer to collect the information we need directly from you. That way you know we have, and we can be sure you’ve provided us with the most accurate and up to date information. We will usually do this:
- When you start to do business with us.
- When you contact us for any reason.
- If you complete an online form.
- If you provide us with your business card.
- If you visit our website.
- When you apply for job opportunities with us.
- When you contact us via email.
- When your details are provided to us within pre-arrival information for a visiting vessel.
What information do we collect?
The information we collect about you may vary based on what services and information we provide to you. Typically we need:
- Your name, job title and address so we know who you are and what services you need from us.
- Your telephone number and email address so that we can keep in touch with you about you’re interaction with our company.
- We may gather information when you visit our website, such as IP address, the clickstream to, through and from sites, including date and time, pages you viewed, length of viewing time, location information such as country, and search engine used to find our site.
- We collect personal information (such as information on your CV) if you apply for job opportunities with us.
- We only collect information about you that we need to make sure you get the best service from us and to comply with local and national regulations. We respect your privacy and we try to minimise what we do collect.
How do we use your data?
We use your data to:
- Provide you with services/ information you have requested.
- Keep you informed about our services and company news which may contribute to changes in how we interact with you.
- Look after your relationship with us, including: o Seeking your views on any service we have provided. o Dealing with any problems, enquiries, or complaints you may have. o Resolving queries on billing and payment. o Keeping our records accurate and up to date. o Maintaining historical archives listing all project undertaken with you so that they are readily available for future us if required.
- Comply with any legal or contractual obligations we may have.
- Measure the effectiveness of the website.
- Enable you to apply for any jobs and keep you informed on the progress of any job applications you have made.
We will not share your personal details with any third party without your agreement, unless we are required to do so to fulfil our contract with you, or for legal reasons required by law or national regulations. The third party providers or agencies used by us to fulfil our promise to you will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We will make you fully aware of any external enquiry about your interaction with our company and only disclose any non-publicly available information with your specific approval.
Under the new General Data Protection Regulations, you have the rights:
- To know what personal data we hold about you.
- To be informed how we process your personal data.
- To have your personal data corrected if not accurate.
- To have your personal data erased in certain circumstances.
- To object to or restrict how your personal data is processed.
- To have the data we hold about you transferred to another organisation.
- You have the right to take any complaints about how we process your personal data to the Information Commissioner’s Office: https://ico.org.uk/concerns/ // 0303 123 1113 // Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
How long do we keep your data?
- We only store your data for as long as we need it, or as set by law, or international and national regulations, and as stated in our Data Retention Policy.
- The data we collect from you will be kept here in the UK and not transferred to other countries.
- We will delete your personal data on request unless we are required to hold onto it by law or international/national regulations, legitimate business reasons, or in the interest of public safety.
- For detailed information on retention periods for different types of personal data and documents please see our Data Retention Policy (please contact us if you wish to view this document).
Our GDPR policy is a working document which is constantly reviewed and amended as required. This may be led by the requirement for revisions which become apparent during new staff introduction, dictated by Government legislation or during one of our scheduled 6 monthly GDPR policy review. If you would like further information or documentation on any of our GDPR policies please email us using the contact form on this website.